Shipping / Pre-Orders / Returns

Shipping – Australia Wide

We include FREE standard delivery Australia wide and offer express postage for an additional fee.  

Orders are packed and posted Monday – Thursday from the Sunshine Coast, QLD and then our parcels are dispatched via Australia Post or Sendle.

• Australia Post Standard delivery time is 5 to 7 working days. Visit the Australia Post website to review your location for current delivery impacts. 
• Sendle Standard deliver time is 2 to 7 working days.

Sendle only operates with Authority to Leave on parcels under 5kgs. Most parcels will be under 5kgs which means that they are automatically assigned as “Authority to Leave” and will not require a signature.

Once your PJs have been dispatched, delivery times are unfortunately out of our control and items are no longer our responsibility. Delivery times vary depending on your location. If any delays are anticipated with your order, that are within our control, we will contact you.

Shipping – International

We can ship to New Zealand and US / Canada for an additional fee. 

Unfortunately, due to COVID-19 and associated border closures plus back-logged shipping schedules we will not be providing international shipping to outside those areas. Feel free to contact us if you would like to arrange your own shipping.  

Refunds and Returns

All sales, including pre-orders are final. Unfortunately, we do not accept returns for change of mind or incorrect sizing, so please check everything before ordering.

Our products are quality checked before dispatch. However, if your product is faulty please contact us within 5 days of receiving the faulty item.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will require photos to assess the faulty goods and if approved we will discuss refund options and return of the item(s).

Once the item is received and inspected by us, we will send you an email confirming the accepted items, and the refund will be processed. Processing times may vary based on method of payment.